On a mission to elevate communication

Every word, heard.
Every voice, understood.

Mavericks is a marketplace of vetted human captioners working to elevate how the world communicates — across language, ability, and noise. Medical lecture, indie film, weekly podcast: there's a specialist who'll get every word right.

99.6% avg accuracy, third-party audited
11 min median time to first match
72 language pairs
Our mission

Captions aren't an accessibility checkbox.
They're communication, elevated.

A great captioner doesn't just transcribe sound — they preserve meaning. They keep the joke landing, the diagnosis precise, the cross-examination on the record, the lecture clear to the student in the back row. They turn audio into something durable, searchable, translatable, and shareable.

I built Mavericks because I lived this problem. I'm a working CART captioner — the person hired to put live, accurate captions on a screen while a doctor briefs a patient or a witness gives a deposition. I trained at Downey Adult School, won the DRA scholarship in 2022, and I still take shifts most weeks. I've watched the craft get flattened by agencies that quietly keep 70–85% of every contract, and by AI tools that need humans to clean up their hallucinations under someone else's byline. The marketplace is the fix. Captioners set their own rates, keep 85% of what clients pay, and own the relationship with the work. The math is below — see for yourself.

— Tessa Rae Farias, founder & CART captioner

1.5B

people who depend on captions to access video — for hearing, language, or focus

80%

of social video watched on mute — captions are now the default, not the alt-text

12%

error rate on automated captioning of accented or technical speech — meaning tossed out at scale

Where the money goes

For every $4 a client spends, captioners deserve more than $0.80.

The traditional captioning agency takes 70–85% of the contract. The captioner — the person actually doing the work — takes the rest. We flipped it.

Traditional agency

The captioner takes home $0.80

Out of every $4.00 the client pays per minute

$3.20Agency keeps 80% $0.80Captioner
  • Captioner never meets the client
  • No byline, no profile, no repeat business
  • Rates set by the agency, not the captioner
  • "Tiered" pricing tricks that quietly cut your rate
On Mavericks

The captioner takes home $3.40

Out of the same $4.00 — a 4.25x raise for the person doing the work

$3.40Captioner keeps 85% $0.60Platform
  • Captioners set their own rates
  • Direct relationship — clients re-hire by name
  • Flat 15% take. No hidden margins, ever.
  • Reviews and reputation belong to the captioner

A working CART captioner on Mavericks at the median rate clears $78,000/year on 25 billable hours a week. The same captioner, billed through a typical agency, would gross around $22,000/year for the same work.

The captioner shortage is real

Demand for captioning is exploding. The captioner pipeline is shrinking.

The US is short an estimated 5,000+ qualified captioners and court reporters, and the gap is widening every year. Streaming, remote work, and ADA enforcement have multiplied the demand for captions five-fold since 2018 — but agencies are paying so little that fewer people are entering the profession. We can't fix that without paying captioners what the market actually pays.

+417%
Growth in demand for captioned video, 2018–2025
Streaming, remote meetings, social video — captions went from a checkbox to the default.
−27%
Drop in new court-reporter / CART captioner certifications
The pipeline shrank as agency pay stagnated. Most graduates leave the field within 3 years.
5,000+
Estimated US captioner shortage today
NCRA projections; the gap is concentrated in live CART, legal, and medical captioning.
63
Avg age of a US working captioner
A workforce nearing retirement, with no younger cohort lined up to replace it.

How a marketplace closes the gap.

Higher take-home pay is the fix nobody else is offering. Three things follow from that.

01

Captioners stay in the profession

A 4.25x raise turns captioning from a side hustle back into a career. Retention compounds the supply.

02

Career-changers come in

When the math works, theater grads, journalists, and ASL interpreters cross over. We sponsor 50 captioner scholarships in our first year.

03

Specialists scale

Medical, legal, and live CART captioners can finally afford to specialize — which is exactly the talent the market needs most.

Featured this week

Meet a few of our captioners

Every captioner is vetted with a skills test, two references, and a sample edit. Two ways to book: Instant-book on a captioner's open calendar slot, or send an inquiry for custom needs and they'll reply within hours.

Instant-book

See a captioner's live calendar. Click an open slot, confirm the job, and you're booked. Most slots match within minutes.

Send an inquiry

For multi-day events, custom NDAs, or specialty work. Captioners reply directly — average first response under 4 hours.

Browse all 4,200+ captioners →
How it works

From audio to elevated communication in three steps.

Most jobs are matched in under 15 minutes. You can auto-match and let us pick the right specialist, or hand-pick a captioner from the marketplace.

01 — Upload

Drop a file or paste a link

MP4, MOV, MP3, WAV, or YouTube/Vimeo URL. Tell us the language and turnaround. We'll estimate the price before you commit.

02 — Match

Pick a captioner — or auto-match

Browse profiles by specialty, rate, and reviews. Or hit auto-match and we'll route to the best available captioner in your tier.

03 — Receive

Captions delivered, accuracy guaranteed

Get SRT, VTT, TXT, or burned-in formats. If accuracy drops below 99%, we re-do it free. Re-hire your favorites with one click.

Specialties

The right captioner for the room.

Generic transcription tools can't tell the difference between a deposition and a podcast. Our captioners can — because they've worked in those rooms.

🎙

Podcasts

Multi-speaker, casual register

Legal

Verbatim, depositions, hearings

Medical

CME, pharma, clinical research
🎬

Film & TV

SDH, subtitling, dub-ready
🎓

Education

Lectures, courses, accessibility
📺

Live events

Real-time CART, conferences
🏈

Sports

Play-by-play, fast-paced
🌐

Multilingual

72 language pairs and growing
Pricing

Simple per-minute pricing. No subscriptions.

Pay only for what you caption. Specialists set their own rates within these tiers — you'll always see the final price before you confirm.

Standard
$1.50/ min

Best for podcasts, YouTube, and most long-form video.

  • 48-hour turnaround
  • 99% accuracy guarantee
  • SRT, VTT, TXT, burned-in
  • One round of revisions
Start standard job
Live & Specialist
From $5/ min

Real-time CART, broadcast, and licensed specialists (medical, legal).

  • Real-time live captioning
  • Licensed/credentialed captioners
  • NDAs and BAAs available
  • Dedicated account manager
Talk to sales
For institutional buyers

The marketplace your procurement office can actually approve.

Schools, courthouses, hospitals, and corporate accessibility teams have spent decades locked into agency relationships because nothing else met their compliance, paperwork, and continuity needs. We built Mavericks to clear every one of those hurdles — without losing the cost advantage of the marketplace model.

Schools & universities

Accessibility offices, online learning, lectures, athletics, board meetings.

  • ADA Title II compliance for state & public institutions; Section 504 for federally-funded programs.
  • Section 508 conformance reports on every job for federal-grant audit trails.
  • WCAG 2.1 AA caption standards (1.2.2 prerecorded, 1.2.4 live) baked into every deliverable.
  • FERPA-aware handling for student records and identifying info.
  • Semester & academic-year contracts; PO and NET-30 billing supported.

Corporate & events

All-hands, conferences, training, marketing video, internal accessibility programs.

  • ADA Title III for places of public accommodation; Title I for workplace accommodation of HoH/Deaf employees.
  • FCC closed-captioning rules for broadcast and IP-delivered video; 21st Century CVAA conformance.
  • Multi-room conference coverage with simultaneous live CART across stages and languages.
  • BAA available for health content; SOC 2 Type II on the platform.
  • Single MSA, single invoice, COI on file at custom limits — your legal team only signs once.

Legal & government

Courthouses, depositions, hearings, public meetings, regulatory bodies.

  • NCRA-, CCRA-, and state-certified realtime CART captioners and court reporters.
  • Verbatim standard captioning with sworn-record handling and retention to your jurisdiction's rules.
  • Open Meetings Act and ADA Title II compliance for public-body broadcasts.
  • Same-day live coverage; real solution for the documented court-reporter shortage.
  • Background-checked captioners; secure file handling with auditable chain of custody.
The painless switch

Bring your captioner with you.

You don't have to give up the captioner you trust to leave the agency that's been billing you for years. Tell us who they are, we'll invite them, and you'll keep working with the same person — at a lower cost to you, and a much higher take-home for them. Most institutional clients cut their captioning bill 30–45% in the first quarter.

Your current agency rate$5.20/min
Same captioner on Mavericks$3.40/min

Their take, on the agency$1.04
Their take, on Mavericks$2.89

Your savings
−35%
Their raise
+178%
Compliance, security & quality

We know the law. We built around it.

Captioning sits inside one of the most regulated corners of accessibility. Every guarantee here exists because Tessa hit the wall on it during her own CART shifts — and because our institutional clients can't afford for us to get it wrong.

ADA-fluent by default

Title II (state & local), Title III (public accommodation), and Title I (workplace) — every captioner is trained on what each one requires.

Section 508 & WCAG 2.1 AA

Conformance reports on demand. We meet 1.2.2 (prerecorded captions), 1.2.4 (live), and 1.2.5 (audio description coordination).

FCC & CVAA

Closed-captioning quality standards for broadcast and IP-delivered programming. Burned-in, 608/708, and SCC delivery supported.

HIPAA / BAA ready

Business Associate Agreements signed by counsel, not bolted on. PHI-aware captioners for clinical and CME content.

SOC 2 Type II

Annual third-party audit. Encrypted file handling, watermarked previews, role-based access, and 30-day auto-purge.

Certified captioners

NCRA, CCRA, RPR, and CRR credentials surfaced on every profile. Court-record-grade captioners are filterable in one click.

Audit trail per job

Captioner credentials, accuracy report, file versions, and chain of custody — all exportable for ADA, OCR, or DOJ inquiries.

Re-hire favorites

Captioners save your style guide, glossary, and speakers across jobs. Same continuity an agency relationship gives you, without the markup.

For captioners — built by one of us

Keep 85% of every contract. Not 20%.

Agencies have spent decades quietly keeping the lion's share of what clients pay for captioning. Mavericks flips that split. You set your rate, you keep 85%, and you own the relationship with the client. The 4.25x raise isn't a marketing line — it's the math, on every invoice.

  • 85% take-home, flat. No tiers, no "premium" tricks, no margin hidden in the fine print.
  • You set the rate. We won't undercut you to win a contract.
  • You own the relationship. Bylines, reviews, repeat clients — yours, not ours.
  • Weekly payouts in 14 currencies. Pick your hours and your specialties.
A working captioner — same hours, both columns
Through an agency
$22k/yr
~20% of contract
On Mavericks
$78k/yr
85% of contract

25 billable hrs/week at $2.40/min, the median Mavericks rate. Agency comparison assumes the standard 80/20 split.


Repeat-client rate
74% of jobs are repeat businessby month 4

Take rate, forever
15%flat
✓ Working CART captioner
A note from the founder

Why a captioner ended up building the platform.

I came to captioning the long way around. I studied dance and theater at Hofstra, then acting at the American Academy of Dramatic Arts in LA. For a decade I was on the other side of the words — performing them, listening to scene partners, learning that an "um" can carry as much meaning as a sentence. I tended bar, ran offices, took background work, picked up kids from school. Then in 2020 I sat down at Downey Adult School and started learning to write 225 words a minute.

I won the DRA scholarship in 2022 and started captioning live — courtrooms, depositions, real-time CART for hard-of-hearing clients. I scope and proof for working court reporters. I'm a member of the DRA, NCRA, and CCRA. I still take shifts most weeks, because if I'm building a marketplace for captioners I'd better know what last Tuesday's job felt like.

The math that woke me up: agencies were billing clients $4–$6 a minute and paying me $0.80. AI vendors wanted me to clean up their hallucinations for $0.12 a minute and put their logo on my work. Nobody was building the company a working captioner would actually want to work for. So I'm building it. Every product decision goes through a working captioner before it ships. That's the whole thing.

— Tessa Rae Farias, founder & CART captioner

From the marketplace

Captioners and clients, in their own words.

"We tried three AI tools and Rev before this. Our medical content has terms AI just butchers — Priya gets it right the first time, every time. We re-hired her on six straight projects."

Rohan Kapoor
Producer · Vesper Health

"I used to caption inside an agency for $0.45/min. On Mavericks I set my rate at $2.10 and have a waitlist. The platform handles billing, NDAs, files — I just write."

Mara Chen
Captioner · 3 years on platform

"Rush jobs used to be a five-email panic. Now I drop the file at 9pm and have SRTs at 8am. I budget for it like I budget for coffee."

Sasha Ortiz
Head of content · Podshift
FAQ

The questions we get most.

Why human captioners and not AI?

AI gets you to ~92% on clean audio with one speaker and zero jargon. Real content has accents, overlap, terminology, sarcasm, and audio that wasn't recorded in a soundproof studio. Our captioners use AI as a starting draft — then edit it to publish-ready. You pay for the edit, which is where accuracy actually comes from.

How fast is "rush" really?

Rush is 12 hours guaranteed for content under 60 minutes. Most rush jobs come back in 6–8 hours. If we miss the SLA, the job is free.

What formats do you deliver?

SRT, VTT, TXT, JSON timecoded transcripts, and burned-in MP4. Custom formats (SCC, EBU-STL, broadcast) available on the Live & Specialist tier.

How do you vet captioners?

Application, two professional references, ID verification, a 10-minute sample edit graded by a senior captioner, and a probation period for the first three jobs. Less than 8% of applicants get on the platform.

Can I work with the same captioner repeatedly?

Yes — that's the point. Hit "Re-hire" on any past job, or save captioners to your team. They keep your style guide, glossary, and speaker list across projects.

What about confidential content?

Standard NDAs are signed at sign-up and on every job. We support custom NDAs, BAAs (HIPAA), and watermarked previews. Files auto-purge 30 days after delivery unless you tell us otherwise.

Who built this?

Mavericks was founded by Tessa Rae Farias — a CART captioner trained at Downey Adult School, DRA scholarship winner (2022), and member of the DRA, NCRA, and CCRA. She still takes captioning shifts every week. Tessa came to the work after years in theater, film, and live performance, which gave her an ear for how meaning lives in voice. The team is built around working captioners and accessibility specialists, by design.

Try a free 5-minute job.

No credit card. Real captioner. Yours in under 12 hours.

Start free job Talk to sales